Organizational Change

Jun 13, 2017

4 Reasons Systems Training Isn’t Really About Systems

What’s the goal of Systems Training? To get people trained on the system, right? Not really. Systems are tools. Knowing how to use a system isn’t a business goal. If a bank installs a new Bank Account Management System, is their goal to teach everybody how to use the system? Not likely. Perhaps their goal is to save money by streamlining the system and complete tasks more quickly. Or perhaps it’s to increase customer satisfaction, with easier and more reliable transactions. If a Sales organization puts a new Customer Relationship Management (CRM) system in place, goals are likely to be improved customer communication, better opportunity identification, and higher sales. If a...

What’s the goal of Systems Training? To get people trained on the system, right? Not really. Systems are tools. Knowing how to...

Dec 20, 2016

A Pragmatist’s Guide to Innovation, Part 1

The Big Picture Innovation is good, right? That’s the one unassailable truth of business, of course. Puppies are cute. Cake is delicious....

The Big Picture Innovation is good, right? That’s the one unassailable truth of business, of course. Puppies are cute. Cake is delicious....

Mar 17, 2016

Managers Eat Learning for Lunch

Peter Drucker famously said “Culture eats Strategy for breakfast.” Executives can sit in important planning meetings and generate as many documents as...

Peter Drucker famously said “Culture eats Strategy for breakfast.” Executives can sit in important planning meetings and generate as many documents as...

Mar 3, 2015

Life Sciences Learning Trends in Focus

There’s no denying that changes in the world economy are having an effect on every industry. And the Life Sciences industry is...

There’s no denying that changes in the world economy are having an effect on every industry. And the Life Sciences industry is...

Jan 14, 2015

Driving Real Business Impact: Leah Minthorn of Iron Mountain

This is the first of a series of stories about PDG partners who have demonstrated strong and unique leadership in driving business...

This is the first of a series of stories about PDG partners who have demonstrated strong and unique leadership in driving business...

Jun 24, 2014

The High Performing Learning Organization

PDG recently published a new white paper called “The High Performing Learning Organization: 8 Attributes for Business Success.” The white paper focuses...

PDG recently published a new white paper called “The High Performing Learning Organization: 8 Attributes for Business Success.” The white paper focuses...

Aug 22, 2011

Toward a Learning Agile Organization

“At an organizational level, agility is the ability to grow, change, or innovate at or above the speed of one’s own market....

“At an organizational level, agility is the ability to grow, change, or innovate at or above the speed of one’s own market....

Mar 30, 2010

The Leadership Litmus Test

“If your actions inspire others to dream more, learn more, do more, and become more, you are a leader.” – John Quincy...

“If your actions inspire others to dream more, learn more, do more, and become more, you are a leader.” – John Quincy...

Feb 12, 2010

A is for Analysis; Analysis of What?

I was asked a question the other day that made me pause before responding. The question was: “Where does the performance consulting...

I was asked a question the other day that made me pause before responding. The question was: “Where does the performance consulting...

Jan 21, 2010

Relationship Building Tips

In his book Relationship Economics, David Nour urges us to think strategically about our business relationships. A significant component of that strategy,...

In his book Relationship Economics, David Nour urges us to think strategically about our business relationships. A significant component of that strategy,...

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