Business Metrics

Mar 12, 2014

Using Performance Improvement to Drive Business Metrics

I recently attended Performance Development Group’s Performance Consulting Workshop, and found it full of valuable information. I work in a marketing role at PDG, but I thought the information I learned at this workshop would be helpful to our customers and others in the field. So here’s a taste of the insight I gained from the PDG performance consultants. Do businesses value “learning results?” No, businesses want business results. What’s the difference? Learning results show that the participant has learned the content. Business results demonstrate that the new knowledge actually impacts the business goals and objectives of the company. The goal of learning is not just to make people smarter; it’s...

I recently attended Performance Development Group’s Performance Consulting Workshop, and found it full of valuable information. I work in a marketing role...