Last updated: 04/06/2026
Performance Development Group (PDG) is committed to respecting and protecting your right to privacy and we take your privacy seriously. We have a strictly enforced privacy policy and will keep your personal information secure. To communicate this, we have created this privacy policy to disclose and describe our information gathering and dissemination practices for our online communications.
Most pages on this site can be viewed without providing any information about yourself. However, for some content we will request information that makes you personally identifiable.
If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. PDG reserves the right to modify this privacy statement at any time, so please review it frequently.
The PDG web site contains links to other websites, this privacy statement applies only to the PDG web site. Please review the privacy statement of any site before submitting your personally identifiable information.
pharmaceutical sales training Certified vs. Capable: How Selling Ability Actually Develops by Chris Phillips, Solutions Architect What’s the difference between a certified rep and a capable one? Certification confirms that a rep knows the disease state, the data, and the approved messages, and can deliver all of it compliantly. It says nothing about whether that rep […]
pharma launch readiness Pharma Launch Readiness: Build the Ability to Sell First by Chris Phillips, Solutions Architect Why do so many drug launches underperform despite months of readiness work? The readiness that gets scheduled is materials, certification, systems, and territories. What decides the launch is whether reps can actually sell the drug. That has the longest […]
CUSTOMER ENGAGEMENT EXCELLENCE What a Customer Engagement Model Does That a Sales Model Can’t by Barb Farley, Vice President Client Services What is a customer engagement model, and why do pharma companies need one? It is a single framework that aligns everyone who touches a physician’s practice, sales, medical, reimbursement, and patient support, on how […]
