Financial Services

Successful new employee onboarding is a challenge for many companies. I hear common questions from clients: “How do we help new employees see that they’ve made a great decision by coming to work with us?” “How do we get people productive quickly?” “What alternatives are there to pulling people away to attend classroom training?” “How do we make sure our new hires stick around?” These challenges are especially relevant in the retail world, where many employees may think of their jobs as temporary, and where turnover is especially high. While every company is different, I’ve found some basic principles drive success in onboarding: Where do I fit? Where does my role...